Dealing With Difficult People

Remember: If you have come off difficult situations worse and that difficult person has got the better of you, replaying the difficult situations in your head will help you see what they did well. Work out exactly what negative quality the person has the most of. More often than not, difficult people that make fun of you have one or two concepts nailed down, and each time- consciously or subconsciously direct the situation toward their secret weapon, whether its:

1. Sarcasm- not taking your seriously, pretending too

2. Cynicism- on a pedestal looking down on the situation

3. Exploitation of an anomaly- A little thing that occurs every so often in a job that prevents the job from being done. The thing is not realized by others, exploited by the difficult person, and costs you a few units of embarrassment when an argument about the job occurs!
4. Enough general head knowledge to make a convincing lie and trace the blame back to you or someone else.

More on this soon. It'll be worth the wait, honest- esp. if your difficult.

Using difficult people is a lot easier than you think. Often when people think of “using” people, they think of a scheming, tactical approach when in fact – there is a simple way to do it. As mentioned in this post (see top- The MOST difficult people), difficult people are good at bossing people around. By giving them a set of instructions, they can confidently and effectively show someone else how to do a job, whilst feeling a sense of importance because they are being used- this will put them on the companies’ side. Also, it makes you look like less of a taskmaster.

In order to make a set of instructions clear, you must be explicit and abrupt. Don’t be afraid to split hairs when you have to, if it gets the job done quicker. Remember- most of the time, precise instructions eliminate decisions and therefore tend toward perfection. Just make sure you have considered all the ways of doing a job first!

Dental assistant schools